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A: All major credit/debit cards (Visa, Mastercard, Amex, Discover) and PayPal.
Track orders via "My Account" → "Order History".
A: Returns accepted within 30 days if:
Note: For international returns, email support.
A: Within 5 business days after item receipt. Allow 1–14 days for bank processing.
Check each product’s size chart. Need help? Email us photos with your measurements.
Contact us within 48 hours with:
We’ll arrange a replacement or refund.
This could be a pre-auth hold. If not released, contact us with transaction screenshots.
A: Depends on your country. Please check with local customs.
Contact your local post office with your tracking number.
Hours: Mon–Fri, 9AM–6PM EST
Email: support@familyshopolf.com
Phone: +1 (213) 349-8889
Address: 7802 37th Avenue, Jackson Heights, NY 11372, USA