Privacy policy

Last Updated: August 1, 2025

1. Introduction

Family Shopolf ("we," "us," or "our") operates this online store and related services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including data obtained through Facebook (Meta) login integrations. By using our Services, you consent to the practices described below.

2. Information We Collect

We may collect the following categories of personal information:

A. Data You Provide Directly

  • Contact Details: Name, email, phone number, shipping/billing addresses.
  • Account Information: Username, password, preferences (for registered users).
  • Payment Information: Credit/debit card details (processed securely via Shopify Payments).
  • Communications: Messages to customer support, reviews, or feedback.

B. Data from Facebook (Meta) Login

If you sign in via Facebook, we may collect:

  • Profile Information: Name, email, profile picture, Facebook ID.
  • Friends List (only if explicitly permitted by you for social features).

Note: We only access data you explicitly authorize through Facebook's permissions screen.

C. Automatically Collected Data

  • Device/Usage Data: IP address, browser type, cookies, pages visited, purchase history.
  • Analytics: Data from tools like Google Analytics or Shopify's built-in analytics.

D. Data from Third Parties

  • Shopify: Order processing, fraud prevention.
  • Marketing Partners: Ad performance data (e.g., Facebook Ads).

3. How We Use Your Information

Purpose Examples
Service Delivery Process orders, manage accounts, provide customer support.
Personalization Recommend products, show tailored ads.
Marketing Send promotional emails (opt-out available).
Security Prevent fraud, enforce terms.
Legal Compliance Respond to subpoenas or regulatory requests.

For Facebook-integrated features:

  • We use Meta data only for authentication and personalization.
  • We do not sell or share Meta data with third parties unrelated to service delivery.

4. Data Sharing & Disclosure

We may share data with:

  • Shopify: To power our store (Shopify's Privacy Policy).
  • Service Providers: Payment processors, shipping carriers.
  • Legal Authorities: If required by law (e.g., court orders).

Facebook-Specific:

  • Data obtained via Meta login is not shared with advertisers or third-party marketers unless you consent.

5. Your Rights & Choices

A. Access, Correction, & Deletion

Request via:

B. Facebook Data Controls

  • Revoke our access anytime via your Facebook Settings.
  • Delete account data by contacting us (see above).

C. Opt-Outs

6. Data Retention & Security

  • Retention: Kept only as long as needed (e.g., orders retained for tax purposes).
  • Security: Encryption, secure servers, and regular audits. No system is 100% secure—please protect your passwords.

7. International Transfers

Data may be transferred globally, including to the U.S. and E.U., under safeguards like:

  • Standard Contractual Clauses (EU/UK)
  • Shopify's GDPR compliance

8. Children's Privacy

We do not knowingly collect data from users under 16 (or the age of majority in your jurisdiction). Parents may contact us to delete a child's data.

9. Updates & Contact