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Black Collagen Face Mask – Hydrating Sheet Mask (5-Pack)
Availability:
In Stock
- $26.23 USD
- $26.23 USD
- Unit price
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Return & Refund Policy – Family Shopolf
We offer a 30-day free return policy, which means you have 30 days from the date of purchase to request a return or refund.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition as when you received it — unworn, unused, with tags, and in the original packaging. You will also need to provide a receipt or proof of purchase.
How to Start a Return
To initiate a return, please visit our Returns & Refunds Center. You'll need your order number and the email address used during purchase. Once your return is accepted, you'll receive detailed instructions on how and where to send your package.
Please note: Items sent without a prior return request will not be accepted.
For any return-related questions, feel free to contact us at info@familyshopolf.com.
Damaged, Defective, or Incorrect Items
Check your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.
Non-Returnable Items
We do not accept returns on the following products:
- Hats and hair accessories
- Corsets, bras, underwear, baby and toddler underwear
- Children's shoes
- Toiletries and personal care products (e.g. cosmetics)
- Custom-made or personalized items
- Out-of-season tailored items
- Products shipped from international warehouses
Please contact us if you are unsure whether your item qualifies for return.
Note: We do not accept returns on discounted items or gift cards.
Exchanges
The fastest way to get the product you want is to return the current item and place a new order after your return is accepted.
Return Shipping
Return shipping is 100% free. Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be processed automatically to your original payment method.
Please allow your bank or credit card provider 7–10 business days to complete the refund process.
By placing an order with Family Shopolf, you acknowledge and agree to all our shipping, return, and refund policies, as well as our terms and conditions.
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Parcel processing time
We ship orders to all US states and territories, as well as 100 other countries. All orders are processed within 1-3 business days from the date of order (Monday-Friday). Once your order is shipped, you will receive a shipping confirmation email that will notify you of the carrier and the shipment tracking number.
If we have a large volume of orders, delivery may be delayed for several days. Please allow additional days in transit for delivery. Some items (such as cashmere coats) are handmade (this is indicated on the product page), and the shipping time can be extended from 7 to 10 days. If the delivery of your order is significant, we will contact you by email or phone.
Delivery is carried out in two ways:
- By regular mail.
- By courier to the specified address (to the door).
Free US and Canada shipping cost is $0
International shipping worldwide:
- Free shipping.
Estimated delivery time for the USA and Canada from a warehouse in the USA is 3-5 business days*.
The actual duration of delivery depends on the availability of stock in the local warehouse, and if necessary, the product will be dispatched from the nearest international warehouse.
The estimated international delivery time ranges from 3 to 12 business days*. However, to account for potential delays and issues during transit, customs, and COVID-19 restrictions, we guarantee delivery within 60 business days.
* Delivery time is counted from the moment the order was sent, not from the moment the order was paid. Delivery time may take longer than expected due to incorrect address, customs procedures and other unforeseen circumstances.
Arrival time is an estimate and unfortunately, cannot be guaranteed. We'll do our best to ship your order as soon as possible so it can be delivered in a timely manner.
During peak sales season, it may take a little longer for your parcels to arrive, we thank you for your patience. Please go to your account to track your order.
Confirmation of shipment and order tracking
Once your order has been shipped, you will receive a delivery confirmation email containing your tracking number(s). Tracking number will be active within 48 hours.
Customs, duties and taxes
Family Shopolf is not responsible for any customs duties or taxes that apply to your order. All fees charged during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).
Shipping and Warranties
Invalid Shipping Address: We are unable to ship domestically and/or internationally to P.O./APO/FPO boxes.
Risk of Loss: All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Family Shopolf. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Family Shopolf delivers these items to the carrier.
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Size Chart – Family Shopolf
Use this guide to find your perfect fit. Measure carefully and compare with our charts for the best result.
Men's Clothing Size (cm & inch)
| Size | Chest (cm/in) | Waist (cm/in) | Hip (cm/in) |
|---|---|---|---|
| S | 88 / 34.6 | 76 / 29.9 | 90 / 35.4 |
| M | 96 / 37.8 | 84 / 33.1 | 98 / 38.6 |
| L | 104 / 40.9 | 92 / 36.2 | 106 / 41.7 |
| XL | 112 / 44.1 | 100 / 39.4 | 114 / 44.9 |
Women's Clothing Size (cm & inch)
| Size | Bust (cm/in) | Waist (cm/in) | Hip (cm/in) |
|---|---|---|---|
| XS | 80 / 31.5 | 60 / 23.6 | 86 / 33.9 |
| S | 84 / 33.1 | 64 / 25.2 | 90 / 35.4 |
| M | 88 / 34.6 | 68 / 26.8 | 94 / 37.0 |
| L | 94 / 37.0 | 74 / 29.1 | 100 / 39.4 |
Underwear Size Guide (Unisex)
| Size | Waist (cm/in) | Hip (cm/in) |
|---|---|---|
| S | 66–74 / 26–29 | 84–90 / 33–35 |
| M | 74–82 / 29–32 | 90–96 / 35–38 |
| L | 82–90 / 32–35 | 96–102 / 38–40 |
| XL | 90–98 / 35–38 | 102–108 / 40–42 |
Women's Shoe Size (EU / US)
| EU Size | US Size | Foot Length (cm/in) |
|---|---|---|
| 36 | 5.5 | 23 / 9.1 |
| 37 | 6.5 | 23.5 / 9.3 |
| 38 | 7.5 | 24 / 9.4 |
| 39 | 8.5 | 24.5 / 9.6 |
| 40 | 9 | 25 / 9.8 |
Men's Shoe Size (EU / US)
| EU Size | US Size | Foot Length (cm/in) |
|---|---|---|
| 40 | 7 | 25 / 9.8 |
| 41 | 8 | 25.5 / 10 |
| 42 | 9 | 26 / 10.2 |
| 43 | 10 | 26.5 / 10.4 |
| 44 | 11 | 27 / 10.6 |
Why Choose Family Shopolf?
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Free shipping
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30-day return guarantee
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Trusted by 1000+ happy customers
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Carefully curated quality products
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Refresh your skincare routine with our Deep Collagen Lifting Mask – a gentle, hydrating sheet mask designed to support smoother and more refreshed-looking skin. Suitable for all skin types, this mask offers a convenient way to enhance your self-care ritual at home.
Key Benefits
- Hydrating Formula: Light serum texture helps maintain skin moisture balance without leaving residue.
- Comfortable Fit: Soft, breathable sheet adheres well and is easy to apply.
- All Skin Types: Designed for normal, dry, oily, combination, and sensitive skin.
- Light Aroma: Subtle fragrance adds a relaxing element to your skincare routine.
- Individually Packed: Comes in a set of 5 masks, ideal for weekly or occasional use.
Product Details
- Type: Sheet Mask
- Color: Black
- Volume: 28 ml per mask
- Packaging Size: 180×150×30 mm
- Skin Type: Suitable for all skin types
- Category: Skincare / Facial Mask
- Gender: Unisex
How to Use
- Cleanse and dry your face thoroughly.
- Unfold the mask and place it evenly over the face.
- Leave on for 15–20 minutes, or until the mask starts to feel dry.
- Remove gently and massage remaining serum into the skin.
FAQs
Q: How often should I use this mask?
A: 2–3 times per week is recommended for best results as part of your routine.
Q: Is it suitable for sensitive skin?
A: The mask is designed to be gentle. However, we recommend patch-testing first.
Q: Does it have a strong scent?
A: No, it has a subtle, pleasant fragrance that doesn’t overwhelm.
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