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We offer a 30-day free return policy, which means you have 30 days from the date of purchase to request a return or refund.
To be eligible for a return, your item must be in the same condition as when you received it — unworn, unused, with tags, and in the original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please visit our Returns & Refunds Center. You'll need your order number and the email address used during purchase. Once your return is accepted, you'll receive detailed instructions on how and where to send your package.
Please note: Items sent without a prior return request will not be accepted.
For any return-related questions, feel free to contact us at info@familyshopolf.com.
Check your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.
We do not accept returns on the following products:
Please contact us if you are unsure whether your item qualifies for return.
Note: We do not accept returns on discounted items or gift cards.
The fastest way to get the product you want is to return the current item and place a new order after your return is accepted.
Return shipping is 100% free. Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be processed automatically to your original payment method.
Please allow your bank or credit card provider 7–10 business days to complete the refund process.
By placing an order with Family Shopolf, you acknowledge and agree to all our shipping, return, and refund policies, as well as our terms and conditions.
Parcel processing time
We ship orders to all US states and territories, as well as 100 other countries. All orders are processed within 1-3 business days from the date of order (Monday-Friday). Once your order is shipped, you will receive a shipping confirmation email that will notify you of the carrier and the shipment tracking number.
If we have a large volume of orders, delivery may be delayed for several days. Please allow additional days in transit for delivery. Some items (such as cashmere coats) are handmade (this is indicated on the product page), and the shipping time can be extended from 7 to 10 days. If the delivery of your order is significant, we will contact you by email or phone.
Delivery is carried out in two ways:
Free US and Canada shipping cost is $0
International shipping worldwide:
- Free shipping.
Estimated delivery time for the USA and Canada from a warehouse in the USA is 3-5 business days*.
The actual duration of delivery depends on the availability of stock in the local warehouse, and if necessary, the product will be dispatched from the nearest international warehouse.
The estimated international delivery time ranges from 3 to 12 business days*. However, to account for potential delays and issues during transit, customs, and COVID-19 restrictions, we guarantee delivery within 60 business days.
* Delivery time is counted from the moment the order was sent, not from the moment the order was paid. Delivery time may take longer than expected due to incorrect address, customs procedures and other unforeseen circumstances.
Arrival time is an estimate and unfortunately, cannot be guaranteed. We'll do our best to ship your order as soon as possible so it can be delivered in a timely manner.
During peak sales season, it may take a little longer for your parcels to arrive, we thank you for your patience. Please go to your account to track your order.
Confirmation of shipment and order tracking
Once your order has been shipped, you will receive a delivery confirmation email containing your tracking number(s). Tracking number will be active within 48 hours.
Customs, duties and taxes
Family Shopolf is not responsible for any customs duties or taxes that apply to your order. All fees charged during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).
Shipping and Warranties
Invalid Shipping Address: We are unable to ship domestically and/or internationally to P.O./APO/FPO boxes.
Risk of Loss: All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Family Shopolf. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Family Shopolf delivers these items to the carrier.
Use this guide to find your perfect fit. Measure carefully and compare with our charts for the best result.
Size | Chest (cm/in) | Waist (cm/in) | Hip (cm/in) |
---|---|---|---|
S | 88 / 34.6 | 76 / 29.9 | 90 / 35.4 |
M | 96 / 37.8 | 84 / 33.1 | 98 / 38.6 |
L | 104 / 40.9 | 92 / 36.2 | 106 / 41.7 |
XL | 112 / 44.1 | 100 / 39.4 | 114 / 44.9 |
Size | Bust (cm/in) | Waist (cm/in) | Hip (cm/in) |
---|---|---|---|
XS | 80 / 31.5 | 60 / 23.6 | 86 / 33.9 |
S | 84 / 33.1 | 64 / 25.2 | 90 / 35.4 |
M | 88 / 34.6 | 68 / 26.8 | 94 / 37.0 |
L | 94 / 37.0 | 74 / 29.1 | 100 / 39.4 |
Size | Waist (cm/in) | Hip (cm/in) |
---|---|---|
S | 66–74 / 26–29 | 84–90 / 33–35 |
M | 74–82 / 29–32 | 90–96 / 35–38 |
L | 82–90 / 32–35 | 96–102 / 38–40 |
XL | 90–98 / 35–38 | 102–108 / 40–42 |
EU Size | US Size | Foot Length (cm/in) |
---|---|---|
36 | 5.5 | 23 / 9.1 |
37 | 6.5 | 23.5 / 9.3 |
38 | 7.5 | 24 / 9.4 |
39 | 8.5 | 24.5 / 9.6 |
40 | 9 | 25 / 9.8 |
EU Size | US Size | Foot Length (cm/in) |
---|---|---|
40 | 7 | 25 / 9.8 |
41 | 8 | 25.5 / 10 |
42 | 9 | 26 / 10.2 |
43 | 10 | 26.5 / 10.4 |
44 | 11 | 27 / 10.6 |
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Introducing the Professional Ultrasonic Electric Toothbrush, engineered for superior cleaning performance and designed to elevate your daily oral hygiene routine. With cutting-edge ultrasonic technology and multiple cleaning modes, this toothbrush provides an exceptional clean while catering to various dental needs. Its sleek and waterproof design ensures durability and convenience, making it an ideal choice for anyone looking to improve their dental care.
Key Advantages:
- Magnetic Suspension Power: Featuring a maximum speed of 42,000 RPM and a torque of 220 gf.cm, this toothbrush provides powerful cleaning that effectively removes plaque and promotes healthier gums.
- Multiple Cleaning Modes: The toothbrush offers four distinct modes—Clean, Whitening, Massage, and Sensitive—allowing you to customize your brushing experience based on your specific oral health needs.
- Impressive Battery Life: Equipped with an 800 mAh battery, the toothbrush provides up to 40 days of use on cleaning level 1, ensuring you spend less time charging and more time brushing.
- Two-in-One Charging Base: The innovative two-in-one charging base design allows for convenient storage and charging, fully recharging the toothbrush handle in just 2 hours.
- IPX7 Waterproof Body: With an IPX7 waterproof rating for the toothbrush handle and an IPX5 rating for the charging base, this toothbrush is designed for safe use in wet environments, making it easy to maintain.
- Bluetooth Connectivity: With Bluetooth 4.2 BLE technology, you can connect your toothbrush to a mobile app to track your brushing habits and receive personalized feedback for improved dental care.
Product Specifications:
- Magnetic Suspension Power: Max Speed 42,000 RPM, Max Torque 220 gf.cm
- Charging: Two-in-one charging base design
- Charging Time: Full charge in 2 hours
- Waterproof Rating: Handle - IPX7, Charging Base - IPX5
- Input: 5V/1A
- Endurance Time: 40 days at level 1, 20 days at level 3
- Cleaning Modes: Clean, Whitening, Massage, Sensitive
- Battery Capacity: 800 mAh
- Bluetooth: 4.2 BLE
Frequently Asked Questions (FAQs):
1. How does the ultrasonic technology enhance brushing?
The ultrasonic technology delivers high-speed vibrations that effectively break up plaque and food particles, providing a deeper clean compared to regular toothbrushes.
2. Is the Professional Ultrasonic Electric Toothbrush suitable for sensitive teeth?
Yes, with its Sensitive mode, the toothbrush offers a gentle cleaning experience that caters to individuals with sensitive teeth and gums.
3. How long does the battery last on a full charge?
Depending on the cleaning mode used, the toothbrush can last up to 40 days on level 1 and 20 days on level 3 before needing a recharge.
4. Can I use this toothbrush in the shower?
Absolutely! The toothbrush handle is IPX7 waterproof, making it safe for use in damp environments, but the charging base should be kept dry.
5. What are the benefits of the Bluetooth connectivity?
The Bluetooth feature allows you to connect to a mobile app, enabling tracking of your brushing habits and personalized feedback to enhance your oral care routine.
Conclusion:
Transform your oral hygiene routine with the Professional Ultrasonic Electric Toothbrush. With its powerful cleaning capabilities, versatile modes, and smart features, this toothbrush is essential for achieving optimal dental health. Upgrade your brushing experience today for a brighter, healthier smile!
Packing list:
Electric toothbrush*1
Brush head*1
USB data cable*1
Instructions*1
Charging wall mount*1
Size Information:
242.5mm*24.5mm