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We offer a 30-day free return policy, which means you have 30 days from the date of purchase to request a return or refund.
To be eligible for a return, your item must be in the same condition as when you received it — unworn, unused, with tags, and in the original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please visit our Returns & Refunds Center. You'll need your order number and the email address used during purchase. Once your return is accepted, you'll receive detailed instructions on how and where to send your package.
Please note: Items sent without a prior return request will not be accepted.
For any return-related questions, feel free to contact us at info@familyshopolf.com.
Check your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.
We do not accept returns on the following products:
Please contact us if you are unsure whether your item qualifies for return.
Note: We do not accept returns on discounted items or gift cards, final sale.
The fastest way to get the product you want is to return the current item and place a new order after your return is accepted.
Return shipping is 100% free. Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be processed automatically to your original payment method.
Please allow your bank or credit card provider 7–10 business days to complete the refund process.
By placing an order with Family Shopolf, you acknowledge and agree to all our shipping, return, and refund policies, as well as our terms and conditions.
Parcel processing time
We ship orders to all US states and territories, as well as 100 other countries. All orders are processed within 1-3 business days from the date of order (Monday-Friday). Once your order is shipped, you will receive a shipping confirmation email that will notify you of the carrier and the shipment tracking number.
If we have a large volume of orders, delivery may be delayed for several days. Please allow additional days in transit for delivery. Some items (such as cashmere coats) are handmade (this is indicated on the product page), and the shipping time can be extended from 7 to 10 days. If the delivery of your order is significant, we will contact you by email or phone.
Delivery is carried out in two ways:
Free US and Canada shipping cost is $0
International shipping worldwide:
- Free shipping.
Estimated delivery time for the USA and Canada from a warehouse in the USA is 3-5 business days*.
The actual duration of delivery depends on the availability of stock in the local warehouse, and if necessary, the product will be dispatched from the nearest international warehouse.
The estimated international delivery time ranges from 3 to 12 business days*. However, to account for potential delays and issues during transit, customs, and COVID-19 restrictions, we guarantee delivery within 60 business days.
* Delivery time is counted from the moment the order was sent, not from the moment the order was paid. Delivery time may take longer than expected due to incorrect address, customs procedures and other unforeseen circumstances.
Arrival time is an estimate and unfortunately, cannot be guaranteed. We'll do our best to ship your order as soon as possible so it can be delivered in a timely manner.
During peak sales season, it may take a little longer for your parcels to arrive, we thank you for your patience. Please go to your account to track your order.
Confirmation of shipment and order tracking
Once your order has been shipped, you will receive a delivery confirmation email containing your tracking number(s). Tracking number will be active within 48 hours.
Customs, duties and taxes
Family Shopolf is not responsible for any customs duties or taxes that apply to your order. All fees charged during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).
Shipping and Warranties
Invalid Shipping Address: We are unable to ship domestically and/or internationally to P.O./APO/FPO boxes.
Risk of Loss: All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Family Shopolf. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Family Shopolf delivers these items to the carrier.
Use this guide to find your perfect fit. Measure carefully and compare with our charts for the best result.
| Size | Chest (cm/in) | Waist (cm/in) | Hip (cm/in) |
|---|---|---|---|
| S | 88 / 34.6 | 76 / 29.9 | 90 / 35.4 |
| M | 96 / 37.8 | 84 / 33.1 | 98 / 38.6 |
| L | 104 / 40.9 | 92 / 36.2 | 106 / 41.7 |
| XL | 112 / 44.1 | 100 / 39.4 | 114 / 44.9 |
| Size | Bust (cm/in) | Waist (cm/in) | Hip (cm/in) |
|---|---|---|---|
| XS | 80 / 31.5 | 60 / 23.6 | 86 / 33.9 |
| S | 84 / 33.1 | 64 / 25.2 | 90 / 35.4 |
| M | 88 / 34.6 | 68 / 26.8 | 94 / 37.0 |
| L | 94 / 37.0 | 74 / 29.1 | 100 / 39.4 |
| Size | Waist (cm/in) | Hip (cm/in) |
|---|---|---|
| S | 66–74 / 26–29 | 84–90 / 33–35 |
| M | 74–82 / 29–32 | 90–96 / 35–38 |
| L | 82–90 / 32–35 | 96–102 / 38–40 |
| XL | 90–98 / 35–38 | 102–108 / 40–42 |
| EU Size | US Size | Foot Length (cm/in) |
|---|---|---|
| 36 | 5.5 | 23 / 9.1 |
| 37 | 6.5 | 23.5 / 9.3 |
| 38 | 7.5 | 24 / 9.4 |
| 39 | 8.5 | 24.5 / 9.6 |
| 40 | 9 | 25 / 9.8 |
| EU Size | US Size | Foot Length (cm/in) |
|---|---|---|
| 40 | 7 | 25 / 9.8 |
| 41 | 8 | 25.5 / 10 |
| 42 | 9 | 26 / 10.2 |
| 43 | 10 | 26.5 / 10.4 |
| 44 | 11 | 27 / 10.6 |
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These elegant Women's Leather Winter Gloves combine timeless style with practical warmth for the colder months. Crafted from genuine leather in a sophisticated monochrome black pattern, these gloves offer both fashion appeal and functional protection against winter weather. With a versatile palm circumference of 17-21cm, they provide a comfortable fit for most women's hands while maintaining a sleek, tailored appearance. Perfect as a stylish winter accessory that complements any cold-weather outfit while keeping your hands warm and protected.
These black leather gloves offer exceptional winter protection with their genuine leather construction that provides both wind resistance and insulation. The monochrome black design ensures they pair effortlessly with any winter wardrobe, from casual coats to elegant evening wear. The 17-21cm palm circumference range accommodates various hand sizes while maintaining a fitted, sophisticated look that doesn't sacrifice dexterity or comfort.
These gloves feature a versatile fit range suitable for most women's hands. Measure your palm circumference to ensure perfect fit.
Fit Note: These leather winter gloves are designed with a versatile fit range of 17-21cm palm circumference. Genuine leather has natural stretch that allows the gloves to conform to your hand shape over time. For best results, measure your palm circumference at its widest point (excluding thumb). The gloves should fit snugly but not restrict movement or cause discomfort.
For leather glove care, use a specialized leather cleaner and conditioner. Avoid soaking in water. For light cleaning, use a damp cloth and mild soap, then air dry away from direct heat. Apply leather conditioner periodically to maintain suppleness and prevent cracking. Store in a cool, dry place when not in use.
These leather winter gloves provide good protection for typical winter conditions. Leather offers natural wind resistance and insulation. For extremely cold temperatures (below freezing), you may want to layer with thinner liner gloves underneath for added warmth. The gloves are ideal for urban winter wear, commuting, and daily cold weather activities.
Yes, genuine leather naturally stretches slightly with wear to conform to your hand shape. This allows for a more customized, comfortable fit over time. The initial fit should be snug but not tight. The 17-21cm palm circumference range accommodates this natural stretching while maintaining the gloves' shape and functionality.
Standard leather gloves are not typically touchscreen compatible unless specifically indicated. These are traditional leather gloves without touchscreen technology. For smartphone use, you would need to remove the gloves or use a stylus. Consider this when purchasing for daily commuting or outdoor activities where phone access is needed.
Black leather gloves are incredibly versatile. They pair beautifully with winter coats, pea coats, leather jackets, and formal wear. The monochrome black design works with both casual and dressy outfits. They add a polished, sophisticated touch to any winter ensemble while providing practical warmth and protection.