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We offer a 30-day free return policy, which means you have 30 days from the date of purchase to request a return or refund.
To be eligible for a return, your item must be in the same condition as when you received it — unworn, unused, with tags, and in the original packaging. You will also need to provide a receipt or proof of purchase.
To initiate a return, please visit our Returns & Refunds Center. You'll need your order number and the email address used during purchase. Once your return is accepted, you'll receive detailed instructions on how and where to send your package.
Please note: Items sent without a prior return request will not be accepted.
For any return-related questions, feel free to contact us at info@familyshopolf.com.
Check your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue promptly.
We do not accept returns on the following products:
Please contact us if you are unsure whether your item qualifies for return.
Note: We do not accept returns on discounted items or gift cards.
The fastest way to get the product you want is to return the current item and place a new order after your return is accepted.
Return shipping is 100% free. Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be processed automatically to your original payment method.
Please allow your bank or credit card provider 7–10 business days to complete the refund process.
By placing an order with Family Shopolf, you acknowledge and agree to all our shipping, return, and refund policies, as well as our terms and conditions.
Parcel processing time
We ship orders to all US states and territories, as well as 100 other countries. All orders are processed within 1-3 business days from the date of order (Monday-Friday). Once your order is shipped, you will receive a shipping confirmation email that will notify you of the carrier and the shipment tracking number.
If we have a large volume of orders, delivery may be delayed for several days. Please allow additional days in transit for delivery. Some items (such as cashmere coats) are handmade (this is indicated on the product page), and the shipping time can be extended from 7 to 10 days. If the delivery of your order is significant, we will contact you by email or phone.
Delivery is carried out in two ways:
Free US and Canada shipping cost is $0
International shipping worldwide:
- Free shipping.
Estimated delivery time for the USA and Canada from a warehouse in the USA is 3-5 business days*.
The actual duration of delivery depends on the availability of stock in the local warehouse, and if necessary, the product will be dispatched from the nearest international warehouse.
The estimated international delivery time ranges from 3 to 12 business days*. However, to account for potential delays and issues during transit, customs, and COVID-19 restrictions, we guarantee delivery within 60 business days.
* Delivery time is counted from the moment the order was sent, not from the moment the order was paid. Delivery time may take longer than expected due to incorrect address, customs procedures and other unforeseen circumstances.
Arrival time is an estimate and unfortunately, cannot be guaranteed. We'll do our best to ship your order as soon as possible so it can be delivered in a timely manner.
During peak sales season, it may take a little longer for your parcels to arrive, we thank you for your patience. Please go to your account to track your order.
Confirmation of shipment and order tracking
Once your order has been shipped, you will receive a delivery confirmation email containing your tracking number(s). Tracking number will be active within 48 hours.
Customs, duties and taxes
Family Shopolf is not responsible for any customs duties or taxes that apply to your order. All fees charged during or after delivery are the responsibility of the customer (tariffs, taxes, etc.).
Shipping and Warranties
Invalid Shipping Address: We are unable to ship domestically and/or internationally to P.O./APO/FPO boxes.
Risk of Loss: All products purchased from the website are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Family Shopolf. Title to the products purchased on the website, as well as the risk of loss for such products, passes to you when Family Shopolf delivers these items to the carrier.
Use this guide to find your perfect fit. Measure carefully and compare with our charts for the best result.
| Size | Chest (cm/in) | Waist (cm/in) | Hip (cm/in) |
|---|---|---|---|
| S | 88 / 34.6 | 76 / 29.9 | 90 / 35.4 |
| M | 96 / 37.8 | 84 / 33.1 | 98 / 38.6 |
| L | 104 / 40.9 | 92 / 36.2 | 106 / 41.7 |
| XL | 112 / 44.1 | 100 / 39.4 | 114 / 44.9 |
| Size | Bust (cm/in) | Waist (cm/in) | Hip (cm/in) |
|---|---|---|---|
| XS | 80 / 31.5 | 60 / 23.6 | 86 / 33.9 |
| S | 84 / 33.1 | 64 / 25.2 | 90 / 35.4 |
| M | 88 / 34.6 | 68 / 26.8 | 94 / 37.0 |
| L | 94 / 37.0 | 74 / 29.1 | 100 / 39.4 |
| Size | Waist (cm/in) | Hip (cm/in) |
|---|---|---|
| S | 66–74 / 26–29 | 84–90 / 33–35 |
| M | 74–82 / 29–32 | 90–96 / 35–38 |
| L | 82–90 / 32–35 | 96–102 / 38–40 |
| XL | 90–98 / 35–38 | 102–108 / 40–42 |
| EU Size | US Size | Foot Length (cm/in) |
|---|---|---|
| 36 | 5.5 | 23 / 9.1 |
| 37 | 6.5 | 23.5 / 9.3 |
| 38 | 7.5 | 24 / 9.4 |
| 39 | 8.5 | 24.5 / 9.6 |
| 40 | 9 | 25 / 9.8 |
| EU Size | US Size | Foot Length (cm/in) |
|---|---|---|
| 40 | 7 | 25 / 9.8 |
| 41 | 8 | 25.5 / 10 |
| 42 | 9 | 26 / 10.2 |
| 43 | 10 | 26.5 / 10.4 |
| 44 | 11 | 27 / 10.6 |
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Experience ultimate luxury with our premium cashmere wool coat featuring genuine fox fur. This exquisite 100% handmade coat combines the warmth of cashmere and wool blend with the opulence of real fox fur, creating a stunning statement piece for the discerning woman.

The sophisticated hooded design adorned with 100% real fox fur provides both style and functionality, while the long length (26+ inches) and thick construction offer exceptional warmth during autumn and winter months. Crafted with traditional tatting weaving technique, this coat represents the pinnacle of artisanal craftsmanship.
Featuring elegant sashes decoration and covered button closure, this loose-fit coat with drop-shoulder sleeves ensures comfort without compromising on fashion. Perfect for casual outings and stylish occasions alike.

To preserve the quality of the cashmere wool blend and real fox fur, professional dry cleaning is essential. Store in a cool, dry place away from direct sunlight to maintain the luxurious texture and appearance.

Q: Is the fox fur real?
A: Yes, this coat features 100% genuine real fox fur on the hood.
Q: What materials is the coat made from?
A: It's crafted from premium cashmere and wool blend fabric with real fox fur decoration.
Q: Is this coat handmade?
A: Yes, this is 100% handmade using traditional tatting weaving technique.
Q: What is the length of the coat?
A: This is a long coat measuring 26+ inches in length for maximum coverage and warmth.
Q: Which seasons is this coat suitable for?
A: Perfect for autumn, winter, and spring seasons due to its thick construction.
